In addition to addressing immediate crisis situations, Case Managers at Metrocrest Services are certificated financial coaches who work with individuals to identify areas of financial education needed to ensure stability over a longer term.
Individuals receiving aid, such as rent or utility bill assistance, also receive help from their Case Manager to:
Those receiving aid are required to complete the Working Family Success overview video and a self-paced online financial education program in our Computer Lab.
Case Managers stay in contact with clients to answer questions, monitor progress and provide guidance toward achievement of financial goals.
Call 972-446-2100 for details or to request an appointment.