Facing a medical issue can be stressful, and navigating the healthcare system can add another layer of complexity. Metrocrest Services understands this, and that’s why we’re excited to announce we are now offering healthcare guidance services.

“Unexpected medical bills can cause real financial strain, especially for those with limited or no insurance,” says Bev Grimley, Chief Programs Officer at Metrocrest Services. “This program is designed to help individuals and families overcome these barriers and get the care they need.”

Meet Stephanie

The program is led by Stephanie Cardenas, MSW, a dedicated social worker with a passion for empowering people. Since joining Metrocrest Services in February 2024, Stephanie has been busy building relationships with local healthcare providers and resources.

“I’m thrilled to make a real difference in people’s lives,” Stephanie explains. “This program allows me to directly help individuals and families take control of their healthcare journey.”

Stephanie brings a wealth of experience to the role. Her background in hospital case management and her Master’s degree in Social Work have equipped her with the skills to navigate complex healthcare systems, advocate for patients, and provide comprehensive education to the community.

Inspired by Family

Stephanie’s personal experience also fuels her passion. “Witnessing my mom navigate the healthcare maze firsthand motivated me to become a healthcare advocate,” she shares.

What to Expect

During your personalized meeting with Stephanie, you’ll discuss your healthcare goals and any challenges you face. Then, together you will develop a plan to address these goals and challenges. Whether you need help understanding medical bills, finding a doctor, or dealing with insurance, Stephanie will be there to guide and support you every step of the way.

“By the end of our meeting,” says Stephanie, “I hope you’ll feel empowered and confident in managing your healthcare journey.”

Ready to Get Started?

Scheduling a meeting is easy! Email intake@metrocrestservices.org and request a healthcare guidance meeting. Stephanie will then contact you to assess your needs and see if the program is a good fit.

Take charge of your health today! Let Metrocrest Services help you navigate the path to a healthier you.