OUR TEAM

Get to know us

The Metrocrest Services team is comprised of compassionate professionals committed to serving their neighbors in need. Each team member has been carefully selected for their specific expertise and shared goal of providing programs that lead to self-sufficiency and foster independence for individuals, families, and seniors. Get to know us.

Gabe Madison
Gabe MadisonChief Executive Officer
Susan Smithson
Susan SmithsonChief Operating Officer
Meghan Dours
Meghan DoursChief Development Officer
Gary Hancock
Gary HancockChief Financial Officer
Amy Swaim
Amy SwaimDirector of Human Resources
Hayden Austin
Hayden AustinDirector of Development
Karen Spicer
Karen SpicerDirector of Program Development
Casen McMahan
Casen McMahanDirector of Nutrition Services
Caitlin Hardegree
Caitlin HardegreeDirector of Marketing & Communications
OUR TEAM

Meet our Board of Directors

Officers

Lauren Turner, Chair
TD Industries

Jay Henry, Treasurer
NDBT

Shellie Rayford, Past Chair
Citi

Kita Hobbs, Secretary
Oncor Electric Delivery

Directors

Jesse Castaneda
State Farm Insurance

Steve Graybill
Downstream Advisors

Mike Hansen
Options Clearing Corporation

Anthony Hill
Community Member

Victor Johnson
Prosperity Bank

Neil Resnik

Creative Financial Professionals

Cristal Retana
Children’s Health

James Weichel
WaFD Bank

Greg Wilcox
Frost Bank

Liaisons

Jason Carpenter
City of Carrollton

Anthony Hill
Coppell ISD

Biju Mathew
City of Coppell

Katrina Spottsville
Carrollton-Farmers Branch ISD

Chris DeFransicisco
Town of Addison

Elizabeth Villafranca
City of Farmers Branch

Dr. Madeline Burillo-Hopkins
Dallas College – Brookhaven Campus

Karen Hunt
Advisory Council Chair

OUR TEAM

Meet our Advisory Council

Karen Hunt
Advisory Council Chair

Shawn Bhagat
American Energy Distribution

Gary Blanscet
Community Volunteer

Marvin Franklin
Merrill Lynch Wealth Management

JD Hall
Frost Bank

Charles B. Heath
Retired, Metrocrest Hospital Authority

Bennett McEvoy
Western Extrusions

Scott Orr, VP Public Affairs
Fidelity Investments

Jamie Robertson
PlainsCapital Bank

Beccy Ratliff
The Ratliff Group

Linda Rutherford
Retired, Southwest Airlines

Lou Sartor
Retired

Dr. Hooman Sedighi
Physical Medicine Consultants

Susan Watson
US Wound Care & Hyperbarics

Mike Whelan
Verity Instruments, Inc.