ABOUT METROCREST

Your local source for support during times of need

Since 1971, Metrocrest Services has provided hope and relief to those who need a helping hand. Metrocrest offers a comprehensive bundle of services to address gaps in finances, employment, and nutrition to holistically help end poverty.

Our service area

Metrocrest Services assists individuals, families, and seniors living in Carrollton, Addison, Farmers Branch, Coppell, and the city of Dallas (75287) in Denton County.

OUR MISSION & VALUES

Standing ready to serve our community

The mission of Metrocrest Services is to provide hope through programs that lead to self-sufficiency and foster independence.

These core values are at the heart of what we do:

  • Start with a “YES” Attitude: Working together to find solutions.
  • Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone’s experiences and unique contributions.
  • Be Kind: Make a choice to be kind to ALL through empathy and understanding.
  • Choose Joy: Joy is an attitude. Pursue it every day.
  • Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger.
IMPROVED OUTCOMES

Working Families Success model

As part of the The Working Families Success – Communities Foundation of Texas (WFS), Metrocrest Services is committed to providing an evidence-based approach to lift families and seniors out of poverty. Evaluations of the Working Families Success model nationally have shown that people who receive bundled services and one-on-one coaching are three to four times more likely to achieve a significant economic outcome (increased income, decreased debt, purchase of home/car, improved credit score, etc.).

The WFS model is built on a “bundled” set of three core elements: employment services, income support, and financial coaching.

WFS THREE CORE SERVICES
1
EMPLOYMENT SERVICES
Skill assessment, job training, certification programs, job search/placement assistance and retention support
2
INCOME
SUPPORT
Benefit screening and application assistance, temporary financial assistance, tax prep, and food and clothing support
3
FINANCIAL COACHING
Financial education, counseling, access to financial services, support on improving credit and savings/asset building programs
1
EMPLOYMENT SERVICES
Skill assessment, job training, certification programs, job search/placement assistance & retention support
2
INCOME SUPPORT
Benefit screening and application assistance, temporary financial assistance, tax prep, and food and clothing support
3
FINANCIAL COACHING
Financial education, counseling, access to financial services, support on improving credit & savings/asset building programs
Metrocrest Services - Our Services: Icon of two hands holding a heart

Our services

Metrocrest Services specializes in helping families and seniors who are going through a crisis situation stabilize their lives for a brighter future. We offer a wide range of services including emergency financial assistance, financial coaching and education, a food pantry, employment coaching and job readiness, senior services to help seniors age in place, and seasonal programs focused on children including holiday gifts and food for the summer.

Provides short-term financial support to prevent eviction and utility disconnection.

Reduces food insecurity and improves nutrition by providing pantry staples, milk, meats, bread, hygiene items, produce, and cleaning supplies.

Improves financial stability and self-sufficiency through one-on-one coaching, education opportunities, and access to financial tools.

Assists clients in identifying personal goals, developing skills, and planning career moves.

Ease seasonal expenses by providing meals for children during the summer and senior gift baskets, winter coats, toys, and food during the holidays.

Helping seniors and adults with disabilities age in place and remain independent through mobility options, meal delivery, and more.

OUR FACILITY

Building a beacon of hope.

OUR HISTORY

Fifty years of service to the Metrocrest community

Since 1971, we’ve been helping individuals, families, and seniors build a brighter future.