The drive-thru food pantry is now open at a NEW location. To get food and other household essentials, please visit our drive-thru Food Pantry located at 1145 N. Josey Ln, Carrollton, TX 75006. The drive-thru Food Pantry is open at this location Monday – Friday, 8:30 AM – 12:00 PM, and Saturday, 9:00 AM – 12:00 P. All other appointments will be held virtually or over the phone.

  • To apply for services, please click here to complete an application or call 972.446.2100 for assistance.
  • If you want to donate food or hygiene supplies, please click here to view donation drop-off instructions.

Please note the building is still under construction. For your safety, NO WALK-INS ARE ALLOWED at this time. Thank you for your patience and understanding.

WHAT TO EXPECT

FAQ

The building will be open to visitors later this summer. Make sure to sign up to receive our e-newsletters to stay informed on building updates and grand opening events.

We are now accepting donations at our new home located at 1145 N. Josey Ln., Carrollton, TX 75006.

Donations are accepted:
Monday- Friday: 8:30 AM – 4:00 PM
Saturday: 9:00 AM – 12:00 PM

Please DO NOT leave donations outside of these designated hours.

Drop-Off Instructions:
Please enter through the entrance on Pearl St. (furthest away from Josey) and follow the directional signs toward the loading dock at the back of our building. Drive to the roll-up door on the far left to drop off your donations. If the door is closed, please call 972.446.2100 for assistance. DO NOT cross the line at the end of the loading dock. If you see a trash enclosure, you’ve gone too far.

The building is still under construction. For your safety, please stay in the designated areas and remain in your vehicle when possible. Please exit the parking lot the same way you entered. DO NOT drive to the back of the building, as this will interfere with the drive-thru Food Pantry traffic flow. Thank you for understanding.

The building is not open to visitors at this time. If you need help, please call us at 972.446.2100, and one of our team members will assist you over the phone. If no one answers, please leave a message. They will call you back.

If you live in Carrollton, Addison, Farmers Branch, Coppell, or the city of Dallas (75287) in Denton County and have a documented crisis, you are eligible to visit the Food Pantry.

Eligible Food Pantry visitors receive a prepackaged box of nutritious food along with other necessities, including milk, bread, meat, produce, and hygiene/household supplies. Each household is provided with enough food for one week (based on family size and available stock).

To find out if you’re eligible, please click here to fill out an application for services.

The drive-thru Food Pantry is located in the parking lot of our new building and is open during the following hours.

Monday – Friday
8:30 a.m. – 12:00 p.m.

Saturday
9:00 a.m. – 12:00 p.m.

Location 
1145 N Josey Lane
Carrollton, TX 75006

Please note: This is an active construction site. For your safety, all food pantry visitors must remain in their vehicles while on the premises. No walk-ins are allowed at this time. Thank you for your patience and understanding.

Metrocrest Services has a variety of volunteer opportunities for individuals to serve our community. Please click here to view a list of volunteer opportunities. 

If you want to volunteer as a group, please click here to complete a Volunteer Group Request Form.
Please note: Due to the ongoing construction in our new home, the earliest we can accommodate group requests is August 2023. Thank you for your patience and understanding.

For additional information, please email [email protected].

In 2021, Metrocrest Services announced a $15.8 Million Building Our Future capital campaign to raise the funds needed to build this new building. As of May 15, 2023, this goal has been surpassed with $15,855,551 committed from more than 500 generous individuals, foundations, corporations, and organizations. Since construction began, unexpected inflation has caused material costs to rise by $2.2 Million, primarily attributed to concrete, equipment, signage, and technology increases. We are currently focused on raising these additional funds in order to remain debt free when the building opens this summer.

If you are interested in supporting Metrocrest Services’ efforts to open the building debt free, click here to give a gift. Naming rights are still available, contact CEO Tracy Eubanks at [email protected] or call 972.446.2101 for details.

If you have additional questions, please call 972.446.2100 or email [email protected].