IN THEIR OWN WORDS
Explore powerful stories of hope, compassion, and resilience
Meet Sibyl
Learn how Metrocrest Services helped Sibyl build a brighter future.
Volunteer receives a surprise from “favorite player,” Dak Prescott.
Trinidad is a HUGE Cowboys fan. "It's in my blood," he shares. Legally blind Trinidad cannot drive, and for the past nine years, four days a week, he's taken a bus and train from his home located 20 miles away to volunteer in Metrocrest Services' Food Pantry four [...]
Meet Lauren
Retirement is something we all look forward to. Enjoying relaxing time with your family and friends and celebrating your life accomplishments. This is what 66-year-old Lauren expected when retiring last spring from teaching until a medical emergency depleted her retirement funds to cover hospital bills and in-home caregiving. [...]
Meet Angelica
Christmas day is supposed to be a joyous occasion full of friends and family. But for Angelica, December 25, 2022, became one of the worst days of her life. As Angelica celebrated the holiday with her three children, the unimaginable happened. Her home went up in flames. What [...]
Generational Giving: Meet the Wachs Family
For the Wachs family of Castle Hills, giving knows no boundaries. Deb and Steve Wachs, residents of Castle Hills in Lewisville, have chosen to be part of the Metrocrest Services mission for more than 35 years and have made volunteering at Metrocrest Services one of their most-treasured family [...]
Meet Patricia
Patricia, 42, began having seizures last year. As she maneuvered through this life-changing condition, Patricia never expected to be laid off due to missing too many days at work. When the unexpected happened, Patricia was left without a source of income, causing her to be four months behind [...]
Vari Elevates Work of Metrocrest Services
Workspace innovation company shares innovation and dedication with non-profit. To unlock the potential of an organization’s space and people, Vari provides expertise to companies across many different industries. Through a unique and inspiring partnership, that expertise will also make a difference for individuals, families and seniors striving to [...]
Meet Crystal
For 20 years, single-mom Crystal has worked hard to give her two boys the best life possible, but it hasn't been an easy road. Her oldest son was diagnosed with a rare kidney disorder at two years old. As a teenager, he had both kidneys removed and has [...]
Meet Sylvester
After 20 years in the army, Sylvester knows the meaning of hard work. When he was laid off from his job at a local airline company and had depleted all his savings, Sylvester became fearful that he would lose his home. A friend told him about Metrocrest Services. [...]
Meet Rebecca
Rebecca, 64, is a vibrant woman known as “the basket lady,” selling custom-made gift baskets for all occasions. It was a lucrative business until 2019, when a severe allergic reaction to antibiotics left her unable to work. So, she moved in with her uncle, who helped her recover. [...]
Meet Kathy
Who doesn’t love to shop? Kathy Thompson, a volunteer with Metrocrest Services, counts on the fun of shopping – and sharing great finds via social media -- as an important way she can help those in need. Thompson volunteers with Metrocrest Resale, a local boutique specializing in name-brand [...]
Meet Richard
Mondays, Wednesdays, and Fridays find retired Presbyterian minister Richard Selby ministering to his community in an additional way that he has found to fill his soul: Helping to feed his neighbors in need. Selby, a resident of Farmers Branch since 1994, volunteers his time in the Metrocrest Services [...]
Meet Candace
Single mother Candace moved to Texas from Mississippi in search of a job to support herself and her young son. She was living with her sister when the family hit a rough patch and could not pay their rent. The apartment complex they lived in referred her to [...]
Creating Opportunities. Lifting Lives.
At Metrocrest Services we know everyone's situation is unique. That's why we tailor our services to meet the needs of our neighbors. Helping them out of crisis situations and on a path to self-sufficiency.
Turning a penny into a thousand smiles
Discover how four people overcame adversity and are pursuing a path to financial independence with the help of Metrocrest Services.
Meet Ryan
Ryan is estranged from his family and, for three years, lived at an extended stay motel. When he lost the check card that carried his social security disability payment, he had no way of paying for his lodging and was at risk of having to live on the [...]
Meet Stephanie
Stephenie volunteers through The Branch Church to show her kids how to serve together so "we can love our neighbors."
Meet Luke
When Luke lost his job during the COVID-19 pandemic, he cut discretionary spending enough to cover the family's expenses for a few months. As the pandemic's economic toll continued, his savings were depleted, leaving Luke wondering how to cover the bills. Metrocrest Services was there to help. "If [...]
Meet Cristal
A former client, now Deputy Mayor Pro Tem of Farmers Branch Cristal Retana gives back.
Meet Sharonica
For years, Sharonica and her husband both worked to support their family of seven. So, when COVID-19 hit and Sharonica lost her job as a customer service representative, the family was at a loss on how they would pay the bills and put food on their table. The [...]
Meet Connie
Connie, 73, has multiple chronic conditions, including COPD and knee issues that require her to use assistive devices to get around. Metrocrest Services helps Connie remain independent in her home by installing grab bars in the shower and ramps for her garage door to keep her safe from slips [...]
Meet Brenda & Leonard
"We were pleased to have the opportunity to be one of the early ChangeMakers who provide monthly support to Metrocrest Services' vital community work. The more people who give consistently to assist those in our community who need a helping hand, the better Metrocrest can plan and serve [...]
Meet John
John's reason for volunteering is simply to give to those who are less fortunate.
Meet Benita
Benita, a single mother of two, came to Metrocrest Services after leaving a toxic family situation.
Meet Sergio
Sergio turned to Metrocrest Services after his family's move from Chicago exhausted their savings and he had no food for his children.
Meet Beccy & Bennet
Beccy and Bennet Ratcliff give because they've seen firsthand the impact their donations have on the community.